[Resolved] Icici Lombard — Claim not provided by icici lombard | |||
I met with a car accident few days before. I visited the nearby workshop of maruti for getting my car repaired (Maruti suziki swift dzire). My car had a lot of problems due to accident. While claiming the insurance, icici lombard surveyor is saying that the claim for steering will not be provided because it is technical issue of car. Just to inform, car had no steering issues before accident. This is the worst service received from any insurance company. Following are the required details of the same: Car number: mp09cp9204 Thanks, Ankit agarwal [protected] Was this information helpful? | |||
Apr 6, 2017 Complaint marked as Resolved ICICI Lombard customer support has been notified about the posted complaint. Verified Support Feb 28, 2017 ICICI Lombard Customer Care's response Dear Ankit, Apologies for the inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same Regards, ICICI Lombard General Insurance Verified Support Mar 01, 2017 ICICI Lombard Customer Care's response Dear Ankit, We write this with reference to your concern regarding motor claim settlement. Please note we are reviewing the same and would update you shortly. In accordance to our continual focus and commitment to customer service, we trust we will address your concern(s) in a fair and equitable manner. We assure you best of our services. Verified Support Mar 06, 2017 ICICI Lombard Customer Care's response Dear Sir, We write this with reference to your concern regarding motor claim settlement. We have reviewed your concern and would like to inform you that claim amount of Rs. 20, 808/- has been approved and below are the deductions from the total claim amount of Rs. 27823/- Compulsory - 1000/- Paint depre. - 1751/- Depreciation - 2926/- We assure you best of our services. | |||
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Comments
I had a conversation with ICICI lombard surveyor. He is saying that steering cannot be damaged due to accident. Worst service ever received from any insurance company.
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