Verified Support
Apr 08, 2019
ICICI Lombard Customer Care's response Dear Sharad,
Apologies for the inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same.
Regards,
ICICI Lombard General Insurance
Verified Support
Apr 09, 2019
ICICI Lombard Customer Care's response Dear Mr. Pandya,
Thank you for contacting ICICI Lombard General Insurance Company Ltd.
We request you to kindly share your contact details so that we can have a discussion related to your concern.
Further, we understand that you have not received any intimation about your claim status. However, we have forwarded your details to our concern team and will get back to you by within April 15, 2019.
In accordance to our continual focus and commitment to customer service, we trust we will address your concern(s) in a fair and equitable manner.
We assure you best of our services.
Apr 10, 2019
Updated by SHARAD PANDYA Kindly add this pictures of bank statements of the same KCC account from which the regular installments of PMFBY had been deducted.
Thanks
Verified Support
Apr 10, 2019
ICICI Lombard Customer Care's response Dear Pandya,
We write this with reference to your concern related to weather claim
We request you to kindly share your contact number so that we can have a discussion related to your concern.
Further, also request you to kindly confirm your state, season and the year in which the crops were damaged.
We assure you best of our service.
Apr 10, 2019
Updated by SHARAD PANDYA Contact details Sharad Pandya
[protected]
Email
[protected]@gmail.com
Thanks
Apr 10, 2019
Updated by SHARAD PANDYA Crops damaged
Village-Bid Singavada and Singawada (Patwari Halka number 28)
Tehsil-Badnagar
District-Ujjain
State-Madhya Pradesh
Crop-Kharif 2017(Soyabean)
Verified Support
Apr 16, 2019
ICICI Lombard Customer Care's response Dear Mr. Pandya,
We write this with reference to your below concern’s
We have tried contacting you on your phone number 99******48. However, were unable to establish any contact. If you wish to call us back please contact on[protected].
Further, we request you to kindly share your convenient time so that we can have a discussion related to your concern.
We assure you best of our service.
Apr 16, 2019
Updated by SHARAD PANDYA I am unable to see your contact number.
Kindly share it unprotected
Thanks
Verified Support
Apr 16, 2019
ICICI Lombard Customer Care's response Dear Mr. Pandya,
We write this with reference to your below concern’s.
As per our telephonic conversation held today, we would like to inform you that we have forwarded your details to our concern team and we will get back on the same by April 19, 2019.
We appreciate your patience and look forward to serve you.
Apr 16, 2019
Updated by SHARAD PANDYA Thanks a lot
Apr 22, 2019
Updated by SHARAD PANDYA Kindly note the details given by the concerning bank
Bank of India branch Barnagar
Ref no. (Policy number)
4147/[protected]/00/000
Farmer id[protected]
For KCC acc -[protected]
Late shri Ramchandra Anandilal Pandya
Vil.Bid Singawada
Apr 22, 2019
Updated by SHARAD PANDYA Message1
Your claim intimation interaction ID [protected] is registered with ICICI Lombard for Season 2017 - 18. The loss assessment would be done within 10 days along with a government representative. Kindly refer the id for future transactions. Toll free No: [protected]. PMFBY Scheme T&C apply.
Apr 22, 2019
Updated by SHARAD PANDYA Message2
Your claim intimation interaction ID [protected] is registered with ICICI Lombard for Season 2017 - 18. The loss assessment would be done within 10 days along with a government representative. Kindly refer the id for future transactions. Toll free No: [protected]. PMFBY Scheme T&C apply.
Apr 22, 2019
Updated by SHARAD PANDYA Two above messages are the message I received from Icici Lombard only, while I notified your team of damage of crops on 9th october 2017.
Both contain claim intemation ids.
Thanks
Verified Support
Apr 26, 2019
ICICI Lombard Customer Care's response Dear Mr. Pandya,
We write this with reference to your below concern’s.
As per our telephonic conversation held today, we would like to inform you that the claim amount of Rs. 53913.86 is paid to you as per the policy terms and condition.
Please feel free to write back to us in case of any discrepancy towards the same.
We assure you best of our service.
Apr 26, 2019
Updated by SHARAD PANDYA Dear Sir/Madam
This was actually my complaint that we did not receive the claim we deserve.
It lesser than the amount which actually must be paid.
Kindly refer to the initial complaint I wrote, I mentioned this in that too.
This is not satisfactory, Why we are paid less??
Please specify the reason.
Looking forward for your concern and justis to the issue.
Thanks
[protected]
Email
[protected]@gmail.com
Thanks