[Resolved] ICICI Lombard General Insurance — Claim not settled

jbutola

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Dear Sir/Mam, My new scooty purchased on 26/06/2014 was stolen from tarun bharat j.b. nagar andheri east on 06/11/2014, from a society in which my friend resides, we were out of station at nasik henceforth i had given the bike to my friend he had parked in the parking lot at night according to him he lost the keys in the scooty or elsewhere the next day the scooty was not there he called me up and rushed to the andheri police station they filed an FIR on 08/11/2014 after a long time now they are saying that we cant give you the claim since you have left the keys in the scooty i dont understand what is the use of insurance if this type of reverts we are getting from the branded insurance companies please see to the issue my claim no is MOTO4329937 Insured named Jayanti Butola, Make n model - Yamaha cygnus alpha, colour- magenta the claims manager communicated with us is Amrin Gajage ofiice at malad interface bldg no 12. plz hepl me out with this issue

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Aug 6, 2021

Complaint marked as Resolved

ICICI Lombard customer support has been notified about the posted complaint.

Aug 08, 2015

Updated by jbutola Dear
Sir/Mam, My new scooty purchased on 26/06/2014 was stolen from tarun
bharat j.b. nagar andheri east on 06/11/2014, from a society in which my
friend resides, we were out of station at nasik henceforth i had given
the bike to my friend he had parked in the parking lot at night
according to him he lost the keys in the scooty or elsewhere the next
day the scooty was not there he called me up and rushed to the andheri
police station they filed an FIR on 08/11/2014 after a long time now
they are saying that we cant give you the claim since you have left the
keys in the scooty i dont understand what is the use of insurance if
this type of reverts we are getting from the branded insurance companies
please see to the issue my claim no is MOTO4329937 Insured named
Jayanti Butola, Make n model - Yamaha cygnus alpha, colour- magenta the
claims manager communicated with us is Amrin Gajage ofiice at malad
interface bldg no 12. plz hepl me out with this issue

Regards

Jayanti Butola
[protected] / [protected]

Dear
Sir/Mam, My new scooty purchased on 26/06/2014 was stolen from tarun
bharat j.b. nagar andheri east on 06/11/2014, from a society in which my
friend resides, we were out of station at nasik henceforth i had given
the bike to my friend he had parked in the parking lot at night
according to him he lost the keys in the scooty or elsewhere the next
day the scooty was not there he called me up and rushed to the andheri
police station they filed an FIR on 08/11/2014 after a long time now
they are saying that we cant give you the claim since you have left the
keys in the scooty i dont understand what is the use of insurance if
this type of reverts we are getting from the branded insurance companies
please see to the issue my claim no is MOTO4329937 Insured named
Jayanti Butola, Make n model - Yamaha cygnus alpha, colour- magenta the
claims manager communicated with us is Amrin Gajage ofiice at malad
interface bldg no 12. plz hepl me out with this issue

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Comments

ICICI Lombard Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Jayanti,

We have made a note of the details. Our official will get in touch with you and assist you.

Regards,
ICICI Lombard General Insurance

ICICI Lombard Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Jayanti,

We would like to inform you that we have reviewed your claim and would like to inform you that the claim has been rejected due to negligence from your end i.e. Leaving the key in the vehicle. Hence, we are unable to process the claim as per policy terms and conditions.

Regards,
ICICI Lombard General Insurance