ICICI Lombard Insurance Company — Disappointing for icici lombard

Address:	Bharuch, Gujarat, 392001
Website:	www.icicilombard.com

Hi, My name is Hiren Berawala.I owned a swift dezire. Reason being writing this complaint mail is, I am very annoyed with the claim service and more than service your insurance agent was the reason. I had visited the raviratna motors showroom in Bharuch, Gujarat.As my car had met an accident.so, for insurance purpose I left it at the showroom.I filled the insurance paper, your surveyor Mr.Ankit prajapati told me that its not only one accident there must two accident happened on different days, I can't understand how can he blaim on me, I mentioned in the insurance paper about the accident like when did it take place, how it happened etc, Just because i did not know to mention the damaged parts as well he is saying that there must be two accidents which happened in on different days!! How can he believe that the car has two different accidents?whats the parameters for this?I need bonut claim as well.I have spoken with his boss as well, he is also deniy for the same, his name is swapnil. There was a trust factor behind icici lombard unless i had finalized other insurance company. I did not know that after insured by icici lombard i would have to face these kind of consequences.Realy its very disheartening that after the accident i am already disturbed and instead of solving my problem n helping me icici lombard is troubling me more.Can't expect it from such a renowned name. There is also some damaged at back side bumper but i could not claim for that because it is different incident. my policy details are as below Name-Hiren Rameshchandra Berawala policy no.-3001/MI[protected]/00/000 vehicle-d-zire lxi claim no.-MOT05164375 Plz resolve it as soon as possible. Thanks & Regards, Hiren Berawala. [protected]