[Resolved]  Icici Lombard — Medical reimbursement is still pending even after 60 days

Address:ICICI Lombard Health Care, ICICI Lombard GIC Ltd, ICICI Bank Towers, 5th Floor, Nanakramguda, Financial District, Gachibowli, HYDERABAD

Dear Sir/Madam,

It has been around 60 days but still the ICICI Lombard unable to reimburse my medical claim amount. Even I called to customer care of the company, initially they told me every thing is ok from my side & within 2-3 working days the amount will be credited but happened nothing. As per their policy, in14 working days from the date of receive of original medical docs they could reimburse the amount but in my case they keeps on pending .
Details:-
1. Name of patient= RASHMI MISHRA
2. Name of claimant= RASHMI MISHRA (Spouse: Ravi kumar mishra)
3. Policy no.=4016/X/[protected]/02/000
4. Claim intimation no.=[protected] received on 29-JUL-2021
5. Claim no.=[protected] received on 23-AUG-2021
Kindly please find CARD NO.OR UHID NO. & DISCHARGE REPORT in attachments.

Regards,

Ravi kumar mishra
+91-[protected]
+2 photos
Was this information helpful?
No (0)
Yes (0)
Nov 3, 2021
Complaint marked as Resolved 
ICICI Lombard customer support has been notified about the posted complaint.
Verified Support
Sep 30, 2021
ICICI Lombard Customer Care's response
Dear Ravi,

Apologies for the inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same

Regards,
ICICI Lombard General Insurance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Lombard
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    1318
    Pending
    0
    Resolved
    941
    ICICI Lombard Phone
    1-800-209-8888
    1-800-2666
    ICICI Lombard Address
    ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
    View all ICICI Lombard contact information