[Resolved]  Icici Lombard — Misselling the 2 policies no. (4128i/hp/[protected]/00/000 and q-33456

Address:New Delhi, Delhi, 110025

Dear team,

I, md danish fahim, have taken the 2 health policies on 07/09/2016 through mr ajay pratap singh ([protected]), from icici lombard.
1) 1st policy no. 4128i/hp/[protected]/00/000 and paid rs.4134.00 and transaction id is s95317194
2) 2nd proposal no: q-33456 and paid rs. 3357.00 and transaction id is s95315736

During selling he clearly said that there will no medical test. but after taking the policies i got a call that there will be medical test.

When i contacted mr ajay pratap for cancellation, he said that he will do that and full amount will get refunded.

But after so many follow up i got refund of only rs 2480.00 and transaction id is s90007906 on 29/10/16

I am totally disappointed by the commitment and service provided by icici lombard team.

Request the complaint team to look into this and refund all my amount.
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Dec 2, 2016
Complaint marked as Resolved 
ICICI Lombard customer support has been notified about the posted complaint.
Oct 31, 2016
Updated by muglhi
4128i/HP/[protected]/00/000
Verified Support
Nov 01, 2016
ICICI Lombard Customer Care's response
Dear Sir,

Apologies for the unpleasant experience and inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same.

Regards,
ICICI Lombard General Insurance
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