[Resolved] Icici Lombard — Misselling the 2 policies no. (4128i/hp/[protected]/00/000 and q-33456 | |||
Dear team, I, md danish fahim, have taken the 2 health policies on 07/09/2016 through mr ajay pratap singh ([protected]), from icici lombard. 1) 1st policy no. 4128i/hp/[protected]/00/000 and paid rs.4134.00 and transaction id is s95317194 2) 2nd proposal no: q-33456 and paid rs. 3357.00 and transaction id is s95315736 During selling he clearly said that there will no medical test. but after taking the policies i got a call that there will be medical test. When i contacted mr ajay pratap for cancellation, he said that he will do that and full amount will get refunded. But after so many follow up i got refund of only rs 2480.00 and transaction id is s90007906 on 29/10/16 I am totally disappointed by the commitment and service provided by icici lombard team. Request the complaint team to look into this and refund all my amount. Was this information helpful? | |||
Dec 2, 2016 Complaint marked as Resolved ICICI Lombard customer support has been notified about the posted complaint. Verified Support Nov 01, 2016 ICICI Lombard Customer Care's response Dear Sir, Apologies for the unpleasant experience and inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same. Regards, ICICI Lombard General Insurance | |||
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