[Resolved] Icici Lombard — My claim is not being approved | |
Hello Nikita Mam, Greetings of the day..! Today I got a call from the vehicle service center, in which I came to know that the main parts of the claim were not even approved. where we already discussed that 60% amount the company will pay and the rest 40% I have to pay. Here, what is the use of my claim that some parts have been approved and the other parts should be repaired separately. When I called my claim person Mr Navneet([protected]) for query, they are not picking up my phone and later switched off his phone. I am not at all happy with this half-hearted service, I can't wait to much because my bike already stuck in service center from last 2 months and If I will repair rest parts from self then definitely I am going to disclose it over Twitter and rest all over. At least according to the discussion that was held, we had to work, didn't we? Because this is not a service quality. Thank You, Regards. Sanjeev Kumar [protected]. Was this information helpful? | |
Aug 5, 2021 Complaint marked as Resolved ICICI Lombard customer support has been notified about the posted complaint. | |
2 Comments | |
Comments
Dear Sanjeev,
Apologies for the inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same
Regards,
ICICI Lombard General Insurance
Apologies for the inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same
Regards,
ICICI Lombard General Insurance
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