[Resolved]  Icici Lombard — My claim is not being approved

Hello Nikita Mam,

Greetings of the day..!
Today I got a call from the vehicle service center, in which I came to know that the main parts of the claim were not even approved.
where we already discussed that 60% amount the company will pay and the rest 40% I have to pay.
Here, what is the use of my claim that some parts have been approved and the other parts should be repaired separately.

When I called my claim person Mr Navneet([protected]) for query, they are not picking up my phone and later switched off his phone.

I am not at all happy with this half-hearted service, I can't wait to much because my bike already stuck in service center from last 2 months and If I will repair rest parts from self then definitely I am going to disclose it over Twitter and rest all over.

At least according to the discussion that was held, we had to work, didn't we?
Because this is not a service quality.

Thank You,
Regards.

Sanjeev Kumar
[protected].
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Aug 5, 2021
Complaint marked as Resolved 
ICICI Lombard customer support has been notified about the posted complaint.
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My policy no. 3005/RF[protected]/00/000.
RE:ICICILom:[protected]
Dear Sanjeev,

Apologies for the inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same

Regards,
ICICI Lombard General Insurance

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