[Resolved] Icici Lombard — Online Purchase - Car Insurance

Raja00123

Nov 25, 2021

Website:

www.icicilombard.com

On 22nd November 2021, I have paid for Car insurance renewal through online ICICI Bank. payment Confirmation ID [protected] and [protected]. they have provided a Self Inspection link which is not working and i request this problem to Customer care by phone, email and walk-in the branch for provide a manual inspection to take the photographs for issuing New insurance. Days are passing but no one is helping to solve the issue. Every one is hearing the problem but no solution. They have take a complaint like a SR and solving date is 30th of November .it seems to be when you purchase an insurance through online, it may be taken for at least 10 days. The total image of this company is hearing the issue and nobodies, No how to solve it.

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Nov 26, 2021

Complaint marked as Resolved

DONE.

ICICI Lombard customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2021

ICICI Lombard Customer Care's response Dear Raja,

Apologies for the unpleasant experience and the inconvenience caused. Request you to kindly share your policy and contact details for us to check and assist you further.