Icici Lombard — personal loan insurance claim

Address:411019

Hi,

This is regarding my insurance claim of pl no. - lppun[protected] due to lose of job

I lost my job on 4th jul 17 was informed from the employer on 3rd jul 17

I contacted the bank and lombard on 5th jul 17 to inform the same and updated the details clearly that "i lost my job due to low performance"

On 6th jul 17 lombard contacted me back for some more info. But as i was out i couldnt update and contacted back lombard and updated the required documents on 7th jul 17

And after back to back followup got a list of documents req. For which i reverted back on 25th jul 17 which you guys received the courier on 1st aug 17 after back to back followup i come to know on 14th aug 17 that "the application got rejected, reason being low performance"

Are you guys out of your mind..??

If i am not wrong, i had updated the reason on 5th jul 17, and after 1.5month you guys say me that "application got rejected reason being low performance"

I had done the insurance so that i get some financial help in a situation i loose my job..

So rethink of my application
Being a reputed insurance company the service you provide is below expectation

Thanks,

Regards,
Sachin tunk
[protected]

Dear mr. Tunk,

Greetings of the day!

With reference to your query regarding claim against policy no. 4065/ibank/[protected]/00/000, we regret to inform you that as per our team confirmation, the claim is rejected due to it is understood from the service certificate from your ex employer emerson innovation centre, pune dated 04 july 2017 that you were terminated from the employment due to performance issue. Hence claim is inadmissible.

We regret for the inconvenience that caused you.

Your relationship with icici lombard general insurance is greatly valued and we look forward to delivering the best of our services.

Thank you for writing to icici lombard.

For any further assistance or clarification, please feel free to write back to us at [protected]@icicilombard.com or call us on our 24x7 toll free helpline 1800 2666.

Warm regards,

Syed asad (Customer relationship manager)

Customer service desk
Icici lombard gic ltd
To enable us to service you faster and more efficiently, we request you to keep the mail subject line unchanged for all further correspondence with us by e-mail.

You may visit our website
https://www.icicilombard.com/content/ilom-en/ServiceCouncil/SQindex.html
For the grievance redressal procedure of the organization.
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ICICI Lombard customer support has been notified about the posted complaint.
Aug 26, 2017
Raju thakor's response
I take a Icici Lombard insurance online SBI debit card 1times and payment cut 3 times ...so I need my payment

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I take a Icici Lombard car insurance from online SBI debit card and cut 3 times payment... So ...I need my money

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