[Resolved] Icici Lombard — Regarding HOME protection policy | |
Policy number 1015/L/COMHOME/[protected]/00/000 I was promised for 15 yr but, now they have saying 10yr only . I want either my money back or make it for 15 yr The agent and the Customer supporting is not responding to me now. Was this information helpful? | |
Mar 21, 2022 Complaint marked as Resolved ICICI Lombard customer support has been notified about the posted complaint. Verified Support Nov 12, 2021 ICICI Lombard Customer Care's response Dear Aditya, Apologies for the inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same Regards, ICICI Lombard General Insurance Verified Support Nov 22, 2021 ICICI Lombard Customer Care's response Dear Sir, We write this with reference to your below concern regarding the policy term. At the outset, we regret the inconvenience caused to you. We would like to inform you that we are working on your concerns and we will revert you maximum within 4 working days. In accordance to our continual focus and commitment to customer service, we trust we will address your concern(s) in a fair and equitable manner. We assure you best of our services. Verified Support Feb 14, 2022 ICICI Lombard Customer Care's response Dear Mr. Aditya, We write this with reference to your below concern registered on Complaint Site. We have reviewed your concern and would inform as per IRDA guidelines we cannot offer more than 10 years tenure in home BGR. Further, we understand that same has already been communicated to you by Manager Mr. Manoj Mehra. We value your feedback and we sincerely regret the inconvenience caused to you. We look forward to serve you. | |
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ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
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