[Resolved]  Icici Lombard — Regarding Policy Renewal

Address:

Indore, Madhya Pradesh

I have purchased a policy for my mother in the year 2010 and since then ICICI Lombard is continuously increasing the Renewal amount. Also every year they are changing the policy name and gives us the excuse that they have changed the plan and that's why there is a change in Renewal amount. Last year I have the policy for which the number was 4034i/CHI/76959905/00/000 and when this year I tried to renew it online there was no information there. Also when I tried contacting their phone support they also don't have any information regarding this policy and was suggesting me to visit nearest branch. When I visited the branch once again they also don't have any information and asked me to come next day for information and when I visited for the second time they informed me that the existing policy has been stopped and for the new policy I have to pay them 27, 000/-. Above that this year they doesn't even approach us for any kind of renewal and there was no call in order to renew the policy. They are really a big cheaters. ICICI Lombard is FAKE...CHEATERS...