Icici Lombard — regarding poor service by company

Address:	Mumbai City, Maharashtra, 110043
Website:	Icici lombard

Dear team,
My policy no. Is 3001/w[protected]/000/00 with name of birender singh rawat. I logged a concern on 20/09/2017 regarding correction in name from birendra to birender. I have dialled no. Lot of time and representative gave me fake promises to resolve in next few hours. Since it is my brand new car so i needed it on urgent basis to take delivery of car which was 21/09/2017. I am really very diaappointed of companies policies breached by employees which says to resolve in 24 hours but here more than 4 days passed but dont take follow up. Very upset by purchasing your insurance where other company was providing it 5k lesser than you took. Your complaint procedure on your website is also not working. What is troubling to make a small correction. Due to that i cant take out vehicle without having proper insurance. Plz stop doing mental harrasment..

Birender singh rawat
[protected]