ICSI — cancellation of order regarding purchase of economics and commercial law book and refund for the same.

I made my request regarding cancellation of order for
Economics and commercial law book and refund for the same on 13th of
September, 2017 along with the relevant details of transaction and bank
Account but have not get any notification as to whether my transaction have
Cancelled or not and also not received any amount of refund for the same.
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Sep 25, 2017
Updated by Tasneem Firdous
My username is[protected]/02/2015.
I made order for Economics and Commercial Law book on 22nd of July, 2017 not received the delivery of the book till now for the reason that my address at which the book has to be delivered is not correct for which i resend my updated address for the same on 16th August, 2017 through Anju, [protected]@icsi.edu.
As i was disappointed with the services of ICSI and arranged the book myself and for which i made request for cancellation of order and refund for the same on 13th September, 2017 and received the a Very late notification on 25th September, 2017 stating that" there is no such procedure of refund and we are sending you the book".
It wasn't notify me such at the time of ordering the book.
I want refund of rupees 240.
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