IDBI Bank — 7000 ecs charged despite applied for moratorium

Dear idbi in this pandemic despite applying moratorium, i was charged 7000 in the name of ecs by bajaj, and when i complained to bajaj they say talk to the bank for return of ecs, i have already emailed so many times, nothing is happening, all other banks are helping but idbi is not even bother to help, because it is not customer centric. Kindly help me.
My web complain number is
Web/31469760
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