IDBI Bank — Asking for property insurance after seven years

Dear Sir/Madame,
I received a letter from your bank with reference number
CIN: L65190MH2004GOI148838, IDBI/2021-22/CPU-RAO/INSURANCE/70287 dated[protected] received by the undersigned on 25January2022.
I have taken the loan in 2014-15 and have been paying loan installments regularly without default monthly till date. suddenly after seven years I receive above letter demanding insurance documents of the property. though I have insurance of the property for five years I like to know why this requirement rose now after seven years. Also last but one para threatens me that if I don't produce documents within seven days your good offices will take insurance and debit to my account. I strongly oppose this as without my consent you cannot deduct the charges that too after seven years.
please stop using threatening language and provide why the same was dot asked initially when loan was taken.
I visited the Branch but they have not in a position to help. Also giving meager time of seven days and sending letter by post is not understood.
I checked with the bank only amount left is approximately Rupees 4, 23, 644 0nly. Now I wish to pay off the balance loan amount and clear the loan immediately.
request kindly attend to my querry ASAP.
Thanking you in anticipation.
sincerely yours,
on behalf of Yadnyavalkya Dattatraya Patil
Wing Commander Dattatraya Laxman Patil Veteran (Father and Joint Account Holder)
A 27 Saragam Vihar Nagala Park
near ZP Office
Kolhapur 416003
Savings Account Number: [protected]
Cust ID: 80266366
Loan Account Number: 0464/[protected]
Maharashtra
Was this information helpful?
No (0)
Yes (0)
IDBI Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

I am Chandra sekhar from Chennai. I am also facing the same issue with threatening letter from IDBI insisting on property insurance I have taken loan in 2008 and paid my EMI without default till date. I too have no response from Branch and are of no help in this regard.
I request your reply on whether the approach of IDBI bank on the subject is acceptable, whereas I understand from my sources that the property insurance is not mandatory as per RBI polices.

thank you,
Chandra sekhar KV

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IDBI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    24%
    Complaints
    1802
    Pending
    0
    Resolved
    438
    IDBI Bank Phone
    +91 22 2218 9111
    +91 22 6655 2758
    +91 22 6655 3355
    IDBI Bank Address
    IDBI Tower, WTC Complex, Cuffe Parade - Colaba, Mumbai, Maharashtra, India - 400005
    View all IDBI Bank contact information