IDBI Bank — ATM transactions failed cash not dispense by machine amount deduct from account but not reverse yet

[06/02, 2:47 pm] G.A.N.E.S.H...: Date 06/02/2021. At 11:40am. Transactions of Rs.10000.done at manmad axis bank atm BPCN123804 machine proceed but not given cash but amount debited from account but not refund to account...
[06/02, 3:38 pm] G.A.N.E.S.H...: Your complaint ID WEB/33963054 is registered with us on 06-FEB-21. We shall look into the same and try to resolve the issue at the earliest
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