IDBI Bank — Balance is deducted from account

Address:

IDBI BANK JHAJJAR HARYANA

I have done a transaction on 22 August 2020 at 12:00 p.m. on Flipkart my order was being held and amount was deducted I called to Flipkart customer care they said to me that we have not receive your amount you should contact to your bank customer care I called IDBI customer care and told my balance deduction problem they did not solve my problem I have done about 10 to 12 complaints in my IDBI Bank customer care still there is no solution and my amount is not refunded