IDBI Bank — cash not received in atm but debited from my bank account

Address:

Kakrau kothi sabji Mandi, Firozabad, Uttar Pradesh, 283203

Dear Sir,
I was trying to withdrawl money from ATM . ATM name: money spot ATM, Kakrau kothi sabji Mandi around the time 2:36 am at 6/1/2020. When the transaction was completing then suddenly the light of ATM was sutt down and I couldn't get the cash of amount (400). I waited for the light of ATM but the light was not came . So I was gone from there . Same day when I checked my bank balance . I was surprised that the amount (400) he debited from my bank account.

I request you to please the amount credited in my bank account