IDBI Bank — Charge dispute

Dear sir,

I would like to inform you that i made a transaction with upi on amazon.in on 10th December 2020 for an amount of rs.1220 which was cancelled and refund processed by amazon on 11th December for rs. 1220 with Refund Reference #[protected]

Customer id: 93616545

Taking into consideration normal working days it should have credited into my account statement couple of days back itself which isn't the case till date, so i request you to "file a charge dispute" with "refund reference number:[protected]". Also provide a reference number for the charge dispute file.

Request you to kindly resolve the matter and credit the amount back into my account at the earliest.

Looking forward to your reply.