IDBI Bank — IDBI informed Original Property Documents Partially Damaged

Address:Mahavir House, Square, Avanti Nagar, Basheer Bagh, Hyderabad, Telangana 500029

Hello Sir / Madam,

This is regarding my original property documents were got damaged by IDBI & it was informed just a day before for me in an email & this was informed only when I went to foreclosure of my account, else, I wouldn't have known.

I have taken mortgage loan from IDBI for my sister hospitalization in 2009, I have been regularly paying all the EMIs these many years and finally decided to close it off with the pending balance around 2.3L which I haven't paid yet.

During my first visit I met IDBI Ops Manager ( Hyd ) about the closure of the account, nothing has informed about the damaged of my original docs, just informed that they need 15 days time to get the docs from MUMBAI location.

after a day latter, I was informed that the original docs were partially damaged in the fire broke out in 2017 case. now, am not sure how to react to this. am going through mentally disturb with this situation

Kindly help me or suggest what all the documents should I need to take from IDBI to ensure that I can sell my property in future without any obstacles
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