IDBI Bank — Money deducted

Address:

Hyderabad, Andhra Pradesh

I have used the debit card to fill petrol on 28/01/2014 at 21:33 from adj Rail Nilayams petrol bunk.My Acc No:[protected]. I used debit card for Rs 200. after the transaction was done, i received another message that Rs 11.24 was deducted from my account. When enquired with the merchant they said its all bank that used it. i assured that the merchants dint take it. Later after 20 mins, upon calling the complaint to no: (IDBI no) they informed me that it was collected as surcharge and is collected by the government. I am using salaried account and have used other debit cards also. I haven't lost money of such type any time.