IDBI Bank — property inspection charges

Anjaliarya

from Bengaluru, Karnataka

Address:

Mumbai City, Maharashtra

On 1st jan 2018, rs 708 were deducted from my saving account for idbi home loan account through ecs. When i called customer care they said it was for property inspection charge rs 600 +gst rs 108. But there was no inspection and this is not as per loan agreement.
I would like to get rs 708 credited back in my account or to be adjusted against my home loan principal amount.

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[email protected]

from New Delhi, Delhi

The bank had cut the mab charges. But this account is 0 bal. Account so plz wave it

Velayudhan

from Mumbai, Maharashtra

IDBI bank has suddenly started deducting Property Inspection Charges. When asked to explain what happens in the process, none of the officers are able to explain the process. Got one answer which says it happens online and it is a secret process advised by RBI and hence, we cannot disclose the process. I do not know whether to laugh or cry at this answer. Hope someone at IDBI believes in transparency and comes out with a satisfactory answer. There was absolutely no intimation from IDBI that a property inspection would be carried out or how it would be done, etc.
Need a reply to understand what exactly happens during a Property Inspection and why target all accounts, instead of targeting those that are defaulters??? No logic.
Thanks
Vishwanath