IDBI Bank — Refund of money which transferred to wrong account given by bank | |||||
Dear Sir, I was having salary account in IDBi since 2004, the account number was [protected] which was idle (unused ) for long time since it was my zero balance salary account. I was not in mumbai hence was not using it, then bank send me letter to keep minimum balance or they will put penalty on it. I received few letters from bank hence written application to them and they closed in November 2015. After that still I received one more letter which is attached here with from IDBI bank but they mentioned wrong account number [protected] and wrong home branch(Andheri-Marol), this account belonges to some one else and they ask me to maintain minimum balance. I thought my account is not closed hence talk to the customer care department of IDBI to person called Amrapali Date and she confirmed that my account is not closed yet and she confirmed its my account only. I transferred 7000 Rs. to this account and later on came to know its not my account. I personally went to that branch but Andheri Marol branch said I dont have this account in their branch. Since last 2 months I am chasing with bank but they are not returning my money. I attached both the letters of my original account and wrong account with this. I also attached both the letters with different account number (one is my original account which already closed by me). Please help me in getting my money back. Last month i went to Mumbai and went to IDBI Marol branch but they said there is no such account but the attached letter says its Marol branch account belonges to some one else. Was this information helpful? | |||||
IDBI Bank customer support has been notified about the posted complaint. | |||||
1 Comment | |||||
Comments
24%
Complaints
1802
Pending
0
Resolved
438
View all 1802 IDBI Bank reviews & complaints
+91 22 2218 9111
+91 22 6655 2758
+91 22 6655 3355
IDBI Tower, WTC Complex, Cuffe Parade - Colaba, Mumbai, Maharashtra, India - 400005
View all IDBI Bank contact information
Why don’t you try writing to them on [protected]@idbi.co.in with all your details.
I am sure they will get in touch with you in order to address your concern. It is suggested not to post the personal account details on public forums.
Thank you.