IDBI Bank — Refund RTN CHARGES

Hi team,

Im Mohamed Imran, from idbi side Rtn charges has made by more than 10 times in past 6 month. I have failed to pay only one emi that also i have paid manually at same day. But RTN charges has continues on taking 590 rupees for more than 10 times

Please refund my RTN charges amount. Or else i have to close the account

Customer id : 95147014
Name : Mohamed Imran