IDBI Bank — Reporting about a scam which happen on my fathers IDBI Bank Account

Address:

Pithampur

I am complaining on behalf of my Father :-
My Father got a random phone call in the name of Rakesh Pawar (who was his friend from workplace) And my father also recognised him as his friend and then the man on the other end asked for an help and told my father that he had some issue with his Bank Account for nearly 24 hours and he has to get some payment from someone and asked that can he get the payment directly to my fathers bank account and my father agreed to help him.
And the next day he called my father and sent a link and said to click on that link (so that my father could get the money into the Bank Account).
And my father did the same process which he told on the call and in that process my father loosed money there was a link given of PhonePe UPI App and Amount was automatically written there and my father was asked to put the UPI Pin on the Page and my father entered the UPI PIN each time as mentioned the time and date of the transactions below.
First he send Rs 1 for transaction confirmation,
transaction 1:- IDBI Bank, Rs. 49989/-, date/time 25/09/2023 / 04:20pm
transaction 2:- IDBI Bank, Rs. 49989/-, date/time 25/09/2023 / 04:23pm
transaction 3:-IDBI Bank, Rs. 99950/-, date/time 26/09/2023 / 04:29pm

Total ;- 1, 99, 928/-

But on (26/09/2023) my father called his manager to tell about the money transaction with Rakesh Pawar then the Manager called to Rakesh Pawar and Rakesh Pawar denied about this money transactions.
And Mr Rakesh called my father and denied about transaction then my father understood that he has been scammed by Fraudsters in the name on his friend(Rakesh Pawar).

Also, when we complaint about this scam to our IDBI Bank Pithampur branch the staff there have not helped us and they where demoralising us that no money will come back, you loosed your money and it was very depressing for my father and our family the way they treated us, we visited continuously 3 days to get the bank receiving on our complaint and the 4th day they called us and tried to sell us there FD and Mutual Funds and they were saying you have remaianing money in your account and we do not guarantee safety of your money for safety invest in FD or Mutual Funds otherwise we will not help the next time.


Please get me the help by IDBI Bank to track the transaction and get my Father's hard Earned money Back which is his lifetime savings for Retirement. I will put all my efforts with IDBI Bank in giving all necessary details which they require to help Us. But Please Please Help us in this Tuff Situation.

Please contact me at mailto:[protected]@gmail.com