IDBI Bank — Unnecessarily ACH Penalty imposed Twicely

Address:

ACC Gate Jhinkpani, jharkhand

In November 2021 I have deactivated my auto debit facility of insurance premium and on yesterday 01st Feb 2022 I was having balance in my account and suddenly I received sms that my a/c is debited Rs.590 for ACH Return charges twice when I mailed the customer service regarding this they replied that the opening balance was below the payment but when I gone through my statement the balance was much sufficient. I don't know why these bankers are looting us.