Idea — 3G internet speed too slow

Address:Vadodara, Gujarat

I use to recharge the 3G plan to access the internet and this time I have recharged my number with 1500 rs plan but the problem is that I am still not getting the normal 3g speed. The speed of 3g is too slow. I am using the number in the area manjalpur in vadodara. Idea also not providing the 3g downloading speed. I am very much frustrated with them. Now what one can do to get the good internet access. Today its a big problem with all networks and they are just looting the public by making fool of them. They are increasing net plans rate and on the other hand decreasing the speed and sometimes the speed is too worst that even it does run with 2g speed and I have face serious problems while doing my office works. Please take action against them otherwise they will continue to cheat people in this way
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Idea Cellular customer support has been notified about the posted complaint.
Jun 01, 2015
Updated by anurajshrestha
my idea no is [protected]
and my contact no is [protected]
Complaint comments 

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Dear Customer,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 2nd June 2015, we wish to affirm that your concern has been acknowledged and complaint for GPRS has been initiated by us under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We tried contacting you on your primary Idea number and alternate number but we couldn’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care Idea Cellular
I am using 499 postpaid plan. form last week my net speed is to much slow I cant even open any image on browser. I checked on speed tester my download speed is too much slow but upload is normally working and I am fedup with it. please resolve my issue..
my number is [protected]

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