Idea 3g Netsetter And Mobile No. [protected] — Refund of Idea 3G Netsetter and Mobile No. [protected]

Address:

Thiruvananthapuram, Kerala

Dear Sir, I have purchased Idea 3G Netsetter Smart Wi fi dongle by submitting a photo copy of the Kerala Election Id card No.WRS0778118 as an Addresss proof with one colour passport size photo from 916 Mobile Shop, Near Roja Textile, Market Road, Kulavikonam, Nedumangad, Thiruvananthapuram, Kerala, vide Cash Invoice No. 1036 on 14.07.2015. I have given an Idea 3G Netsetter dongle with Mobile pouch, carrying Mobile No. [protected]. SIM No. is[protected]. I was told the SIM will be activated after 24 Hrs. You will get a call from customer care for verification. I have neither received the call nor any SMS activating the SIM. I called the Mobile shoppee number of times and enquired but in vain. It is almost a week is over since I purchased Idea 3G Netsetter now, my SIM card is not activated and am embarassed by questioning my address proof. I am a Central Govt Officer. I am casting my vote during Kerala elections. My residential and address details were checked and verified by Kerala Election officials and issued me a voter Id card. The above cited address proof which I have given with my application form is not sufficient for a Central Government officer to get an Idea 3G Netsetter. I do not understand the criteria adopted by Idea office, located in Nedumangad to provide Idea mobile to the people. To be little me and humiliate me further, My Idea mobile No. [protected] has been deactivated by Idea. I am very much frustrated by the callous and unfriendly attitude of the Idea office located in Nedumangad and would like to surrender my Idea 3GNetsetter dongle and the SIM card of my mobile No. [protected]. I would very much appreciate if the higher officials of the Idea may kindly look into the matter and please advise their branch office located in Nedumangad to refund the amount collected from me for 3G Netsetter dongle and the amount of the SIM card of the idea Mobile No.[protected] with available talk time balance in cash. I wish I had not applied for Idea mobile phone and Idea 3G Netsetter dongle to suffer such humilation and embarrassment. If this is the case of the Central Government Officer what will be the case of the ordinary people who apply for Idea mobiles? Deepak Kumar [protected]@[protected]@yahoo.com