[Resolved] Idea — activated promo offer without my concern

ptgbhatia

from Gurgaon, Haryana

Address:

Gurgaon, Haryana

Yesterday I received an email that " your request for Promo Offer Activation on Mob.No. [protected] has been processed successfully through Communication Id C[protected]".However, I did not had any communication with any one regarding this offer activation.
I request you to kindly take some action against this practice as they are doing the same with many users.

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Aug 20, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jul 19, 2018

Idea Cellular Customer Care's response Dear Customer,

As per our recent communication, we've informed you that the given email was sent as an acknowledgement of 25% discount for 12 months in Nirvana 389 for your menioned number. For further assistance, kindly get back to us on 198 or 12345.

Regards,
Neha

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Comments

Abdulsamer

from Hyderabad, Andhra Pradesh

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Abdulsamer's reply, May 30, 2018

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Abdulsamer's reply, May 30, 2018

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Abdulsamer's reply, May 30, 2018

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Idea Cellular Customer Care's response, Jun 26, 2018

Verified Support

Dear Customer,

We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number and kindly elaborate your concern to assist you further.

Regards,
Lavina