[Resolved] Idea — actual benefit not received on [protected]

alamhussen

from Bengaluru, Karnataka

Address:	Kolkata, West Bengal, 700132
Website:	www.ideacellular.com

Respected Sir/Madam,

I Mr. ALAM NUSSEN an user of Idea mobile number +91 [protected], are very dissatisfied/disappointed by company’s cheating behavior, because on 07 Dec 2018, there are a special offer for my number that is Recharge with Rs. 35.00 and get (Unlimited Local STD+Roaming Calls 1.4GB/D 4G/3G Data+National SMS/Day for 84Days.T&C Apply.), but when I recharged it, I have got Rs. 26.00 in main balance and 100 MB Data for 28 Days only.

Please find the attachment of screen short of Idea websites where the offer is showing till now.

Please look on the matter on priority and give the actual benefit of the recharge as per my offer.

+1 photos

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Jan 26, 2019

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2018

Idea Cellular Customer Care's response Dear Customer,

As per our recent communication, you've confirmed that your concern with regards to recharge has been resolved. Also the mentioned benefits has been credited on your account. For any further assistance, kindly contact us on 198 or 12345.

Regards,
Lakshmi