[Resolved]  Idea — BALANCE DEDUCTED BY IDEA ( MOBILE NUMBER [protected])

Address:

Aligarh, Uttar Pradesh

BALANCE DEDUCTION BY IDEA (MOBILE NUMBER [protected]) Respected Sir, I want to inform you that I am new customer of IDEA of mobile number [protected], I get 82 rupees and 50 MB internet when I buy the SIM. But when I use internet then 60 RUPEES deducted from my main balance on 21 September 2014. This deduction is wrong because I checked my internet balance after deduction then it is still some MB left. Then I call to customer care they told me that THIS CHARGE IS DEDUCTED BECAUSE you use INTERNET, then I explain the full case but still that he was not refund that. And saying that “YOUR BALANCE WOULD NOT BE REFUND” which irritates me but still that I didn’t lose my temperament. Now, I kindly requested you to please solve this complain, take action against him and told him to refund my balance. I am highly THANKFUL to you. THANKS. Yours sincerely, SYED MOHD MASOOD ALI B.Tech. (Mech.), M.U., Aligarh Dip. (Mech.), A.M.U., Aligarh [protected]