Idea — BLOCK SIM - [protected] | |||
KINDLY BLOCK THIS SIM AS I LOST IT ;- [protected] AND SETTLE ALL MY BILL I WILL PAY YOU MY BILL. NAME ; MONU CHOUDHARY ADDRESS : A-139 KABIR NAGAR DELHI-110094 IF ANY MISUSE OF THIS SIM - I WILL NOT RESPONSIBLE FOR THAT . KINDLY DO IT ASAP REGARDS MONU EMAIL ID = [protected]@GMAIL.COM Was this information helpful? | |||
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Idea Cellular customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Hi Monu,
Your case seems to be too similar to me where 3-4 months back after talking/argument to customer care executive from [protected] number I paid my bills and expected it disconnected. I expected SIM to be blocked and didn't took care of it and somehow misplaced it.
It again raised bill for Rs 1025 which was surprise for me and regarding same I talked to Mr.Alok form complaint department who assured that somehow it was not blocked and he is too sorry for it and just I have to pay my pending amounts and then give them a call back to block it no time.
I confirmed him that I have misplaced the SIM as I am not using it from last 6-7 months but that was no issue for him.
5 mins back after paying the bills when I called again their was change in voice and asked me call from registered number which I confirmed earlier that I have lost similar to your case where you are clearly stating in bold that you LOST your SIM card and in reply you are getting that you have call from your registered idea number to block it.
I have wasted lots of my time calling idea customer care representatives and writing mails at [protected]@idea.adityabirla.com. Not sure if I have to continue paying bills lifetime like my LIC premiums.
Thanks for you time,
Shiv
Your case seems to be too similar to me where 3-4 months back after talking/argument to customer care executive from [protected] number I paid my bills and expected it disconnected. I expected SIM to be blocked and didn't took care of it and somehow misplaced it.
It again raised bill for Rs 1025 which was surprise for me and regarding same I talked to Mr.Alok form complaint department who assured that somehow it was not blocked and he is too sorry for it and just I have to pay my pending amounts and then give them a call back to block it no time.
I confirmed him that I have misplaced the SIM as I am not using it from last 6-7 months but that was no issue for him.
5 mins back after paying the bills when I called again their was change in voice and asked me call from registered number which I confirmed earlier that I have lost similar to your case where you are clearly stating in bold that you LOST your SIM card and in reply you are getting that you have call from your registered idea number to block it.
I have wasted lots of my time calling idea customer care representatives and writing mails at [protected]@idea.adityabirla.com. Not sure if I have to continue paying bills lifetime like my LIC premiums.
Thanks for you time,
Shiv
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We are sorry to hear the loss of your SIM card. SIM deactivation requires validation of your details. We request you to contact Idea customer care helpline to block the SIM. You can also visit our website, www.ideacellular.com or call 12345 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular