Address: | Pune, Maharashtra, 411019 | Website: | selfcare.ideabroadband.com |
Hi,
I have plan of 20 gb per month with 2mbps and after 20 gb, speed is 512 kbps.
Till 19th sep 2016, my internet usage was 14659.85 mb i. E. 14.7 gb and i have seen my mail box on 20th sep 2016 morning that i have got mail at 3:30 am on 20th sep 2016 that 80% of data you have consumed, i am not getting when i was not online at that time i. E. 3:30 am then how that mail have come of 80% consumption.
And today i. E. 21st sep 2016 at 00:32 am, i got a mail saying that bundled data usage limit of your account[protected] has been exhausted.
How is it possible? This is technical fault from idea side.
When i didn't use then i will not tolerate wrong thing.
I have spoken to representative of idea broadband, but didn't get any positive response. Please help me for this issue.
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Thanking you
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Regards,
Yogesh