[Resolved] Idea — Broadcast channel 50 messages

Eneri

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600011

Getting unwanted broadcast messages (Channel 50) about 50-100 per day. Called customer care no proper response. And am not able to use my mobile do to these unwanted messages popping up. Been a loyal customer to idea. Hope they take this into account and do the needful. I'm totally fed up and if it still continues i will be changing to some other network.
This is what i get
Win alto call 53111

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Sep 26, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2016

Idea Cellular Customer Care's response Hi,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Regards,
Jijo

Verified Support

Aug 25, 2016

Idea Cellular Customer Care's response Hi Eneri,

We tried contacting you on your Idea number, but we couldn't reach you. Hence, we request you to inform us your alternate mobile number and the convenient date & time to contact you and have your issue resolved.

Regards,
Yogesh