[Resolved] Idea Cellular — 198 recharge issue

sshrikantshinde

Address:

Pune, Maharashtra

sir/mam,

I'm shrikant shinde and my mo.no.is [protected]. I have recharge on my mo no.with 198 dated on 27/08/2014.but i did not get benifit o[censored]nlimited data i called your cce he infrom me they do not get respons satisfactory and they do not get nofal officer no or email id the changes of 198 i have received only limeted 1280MB data i never got any alert.so do need fully and give me benifit o[censored]nlimited data for this recharge.
so sir please give me 198 recharge on unlimited internet benifit.

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Aug 14, 2020

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

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Comments

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused to you. We wish to affirm that your concern has been acknowledged and your complaint for recharge has already been initiated by us; under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Customer,

We wish to inform you that your complaint for recharge has been resolved and benefit of the recharge has been updated for your Idea number. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular