Idea Cellular — 1GB internet data finished after 10 mins of recharge

Rammohan Bandaru

Address:	Guntur, Andhra Pradesh, 522124
Website:	www.ideacellular.com

We have recharged my brother mobile with 1GB 3G data plan two days back .
The purpose is to send around 10 pictures via whatapp to me.

After the recharge he has sent 5 pics, after 10 mins he tried to send rest of the pics . He could nt be able to send those because of zero net balance.

We have called customer care to enquire details, he is the most irritating customer care guy one can ever speak with .
To summarize whole conversation with him is, he absolutely n interest to resolve the issue, ALL HE CAN SAY IS ; NO DATA BALANCE LEFT IN YOUR
ACCOUT, AND HE CAN NOT GIVE ANY SPECIFICS HOW WE HAVE USED OUR DATA . ALL HE DID IS CONFIRMED THAT WE HAVE NO NET BALANCE AVAILABLE AFTER 10 MINS RECHARGE WITH A RIDICULOUS ATTITUDE THAT WE CAN NOT DO ANYTHING .

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused. Please reply with your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular