[Resolved] Idea Cellular — 255 recharged but didn't get offered data | |||||
I recharged my account by 255 rupees on 4 October. I only got 1 GB data instead of 10 GB, so I complained on idea Cellular after some days I got call from customer care I told them my mobile is 4g enabled & my sim is 4g then they asked me to SMS ifa to 56756 so I did but nothing happened I even send them screenshot shot of the offer. Now it has been so many days but I didn't get my remaining 9 GB data, so please help me get my data before it's validity get over. My complaint no is 1-[protected] Was this information helpful? | |||||
May 19, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Oct 18, 2016 Idea Cellular Customer Care's response Hi Jitendraa, We sincerely regret the inconvenience. We will revert with an update shortly. Regards, Yogesh Verified Support Oct 19, 2016 Idea Cellular Customer Care's response Hi, We tried contacting you on your alternate contact numbers however, were unable to reach you. Please share a suitable time to speak for us to address your query. Regards, Tudor Verified Support Oct 21, 2016 Idea Cellular Customer Care's response Hi Jitendraa, We tried contacting you on your Idea number and alternate number but we couldn’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved. Regards, Esther | |||||
Add a Comment | |||||
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
Post your Comment