| Address: | Ahmedabad, Gujarat, 380015 | | Website: | www.ideacellular.com |
I called the idea customer care for resolving the issue which i came across today on my number that is [protected], the issue was that i had recharged for 599 3g data, till yesterday my data balance was 3000mb, and today it's showing nil, today i recharged for 24rs and i always do this recharge because it has 30 paise for 7 days for all network, now when we talked to the customer care guy he said with confident that the pack has been updated as 24 rs 90mb 3g data, and he told us to check the website as well wherein we didn't find such pack, then when we told him to check the website the customer care guy said that he is sorry no such pack as 24 rs for 90 mb 3g data has been updated, so now i need my 3g data back, as we didn't get any such update from idea and nor the customer care guy as he was over confident about the updated pack and he was bluffing around, i need the clarification on this and my 3g data back. And i have attached the screen shot also which is there on ideas website for 3g plans.
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