Idea Cellular — 3G Internet very slow in the evening time | |||
This is my 2nd complaint regariding slow internate connenction in Idea Cellular at evening time. but still it unresolved. 3G speed as like as 1G speed at evening. So I request the concern person please review connection speed. I know at evening time internate speed is slow as compared day time but it is beyond the expection, am unable to browes a single page. My Contact noumber: [protected] Was this information helpful? | |||
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Idea Cellular customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Hi
I got response from Idea cellular regarding slow internate connection. As per his response am changed my setting to Network Mode WCDMA.
But still getting slow connection.
In mobile having full 3G tower in my area. please find attachment while test my connection speed in speedtest.net
Here download speed : 0.26 MBPS and Upload speed 0.02 MBPS. This is tested at 10PM. It is too too slow as per comparable to daytime.
I think it is not any problem with my device, it is only problem in Idea Cellular Network service. They need to improve the 3G capacity ...
By the way Idea customer care also very very bad service, not able to connect customer care executive.
So much advertise 121 dial number. very very very bad service. I am tried so much time but unable to conenct to any executive regarding my issue. but not able to connect.
Request to i[censored] make paid service to connect customer care, its ok .. am agree to paid... but still not able to conect ... how the customer feels ...
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I got response from Idea cellular regarding slow internate connection. As per his response am changed my setting to Network Mode WCDMA.
But still getting slow connection.
In mobile having full 3G tower in my area. please find attachment while test my connection speed in speedtest.net
Here download speed : 0.26 MBPS and Upload speed 0.02 MBPS. This is tested at 10PM. It is too too slow as per comparable to daytime.
I think it is not any problem with my device, it is only problem in Idea Cellular Network service. They need to improve the 3G capacity ...
By the way Idea customer care also very very bad service, not able to connect customer care executive.
So much advertise 121 dial number. very very very bad service. I am tried so much time but unable to conenct to any executive regarding my issue. but not able to connect.
Request to i[censored] make paid service to connect customer care, its ok .. am agree to paid... but still not able to conect ... how the customer feels ...
Dear Customer,
We wish to inform you that your complaint for GPRS has been resolved to your satisfaction. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
We wish to inform you that your complaint for GPRS has been resolved to your satisfaction. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We wish to affirm that your concern has been acknowledged and complaint for GPRS has been initiated by us under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular