[Resolved] Idea Cellular — 4g data poorest speed

Ganesh Bangar

from Bardoli, Gujarat

Address:

431520

I am residing at parli vaijnath district beed 431520. From last 2 months mobile data network failing for hour and hour. India.in my location mass customer belongs to idea cellular. 4g speed is very slow as compared idea 2g. Idea charged me for 4g recharge and unable to deliver even download continuos 512 kbps too.
This shows very poorand pathetic service indication of idea.4g data low speed hampers the my connectivity and give huge loss, mentally, physically and economically.
I am using motorola m handset with idea mob-[protected] for your information. Many customers are facing same problem at my location. Please solve my problem as early as possible or else i have to choose another severe action against idea cellular.

Regards,
Bangar ganesh narayan
[protected]

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Jan 7, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2017

Idea Cellular Customer Care's response Dear Customer,

We understand your concern. As checked, we are providing optimized network in your area. We will surely look into network site to upgrade in your area and revert you as soon as possible.

Regards,
Hitesh