[Resolved]  Idea Cellular — 4G network

Address:620001
Website:idea.in

My mobile number: [protected] I am yesterday 3G sim to 4G sim upgrade and give me 4G 1 GB data but 4G network coverage not available I correctly LTE mode on but 4G network available but next seconds change to 2G network. I very sad.I many times trying 4G network but not available 4G network. So, you give me for 4G 1GB 10 days validity please expect validity date because you not give me 4G network and I not use 1 GB so please expect validity date and please resolved 4G network problem. You already launched trichy but trichy not available 4G network. Extra details: my mobile model: moto x mobile.

Regards,
Vinoth.
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Mar 29, 2016
Complaint marked as Resolved 
I move to 4G network available area so resolved this matter. Please future 4G network not again this problem. Regards, Vinoth
Idea Cellular customer support has been notified about the posted complaint.
Complaint comments 

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Dear Customer,

As per your telecon with our customer service associate on 14th March 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
My number [protected] I many times feedback you not any action and your customer care I many times this problem inform but not any resolved. I 3G sim to 4G sim I change 2 month ago and your 1 GB free MB I received. But not useful this MB. Because your 4G network not available. 4G network not full points available . please expect my free 1 GB validity and please resolved 4G network coverage. I this sim 1 month not use and such off.because your network not available.
Dear Customer,

We sincerely regret the network issue that you are facing. We'll get it checked and contact u with an update. You can also call 198 from your Idea mobile for further assistance.

Thanks & Regards,
Customer Care, Idea Cellular
You understand,
I call many times 198 but not any resolved. Please call me this time
Dear Customer,

We tried calling you on your provided numbers however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.

Thanks & Regards,
Customer Care, Idea Cellular
Please call me [protected]
Call me I already alternate contact number comment please call me this hour .
My number [protected] I already many times feedback but not resolved. 2G and 3G lowest data offer not available my number. your customer care your representative inform me I feedback this problem. But not any action or resolved.
Dear Customer,

We tried contacting you on your alternate contact numbers however were unable to reach you. Please share a suitable time to speak for us to address your query.

Thanks & Regards,
Customer Care, Idea Cellular
Sorry for the I don't answer your call. So, please call me.
Please call me
Please call me and I accept your call this time because I now available
I already feedback this website. So you call but I not accept on the time. Please call me I many times comments but not you call me. So you please call me this time or at the day. My number [protected] I already many times feedback but not resolved. 2G and 3G lowest data offer not available my number. your customer care your representative inform me I feedback this problem. But not any action or resolved.
Resolved this problem?
Please call me this time
You don't care me
I check my offer 1234 and *121# but not lowest price 2G and 3G offer.
Mobile number [protected] . I already feedback but not resolved. 2G and 3G data offer lowest price not available. Please help me. I every day using Internet. So I want to lowest prices Internet offer.
Thanks.
You not any action. Please understand my problem. I every day using Internet 3G or 2G, 1 month ago 2G Internet lowest prices offer give me. But now not give me special Internet offer. Example 2G Internet 1 GB Rs 72 and 28 days validity. I waste every day Money.
Thanks.
You not any answer?

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