[Resolved]  Idea Cellular — 4g network issue

I have 4g phone with 4g idea sim and 4g data balance but i'm not getting 4g internet, complained to them about the issue many time but they are closing the issue with out resolving it nd even no idea showroom team are showing interest to solve the issue they are simply skipping the topic by telling there is a problem now it will work after some time, they are keep on saying the same thing from last 3 days