[Resolved]  Idea Cellular — a cell number allotted on my name without my consent and charging me on it every month

Address:

400055

Respected Sir/Ma'am
This is to inform you that a number has been illegally alloted on my name from idea. The number is [protected]. They claim that I have been given this sim card in the month of may'2018, but I never received any sim card, and now when I am complaining for it they are not ready-to produce a proof that I asked for the number or received a sim card because they don't have a proof. They also never give me a physical copy of the bill or the soft copy. I just receive a sms for the amount to be paid every month that's why I was not aware that a third number was being charged on my bill. The two idea numbers I use are [protected] and [protected].
Now the idea people are not ready to even switch off that number as they want me to call from that particular number whose sim I never received.
Sir I need you to look into this matter as they(idea telecom)have fraudulently alloted a number on my name without giving me the sim card and plan to charge on the same every month. If any criminal activity is initiated from this number I should not be held responsible. Also help me sending a notice to idea telecom to terminate this illegally alloted number on my name.