[Resolved] Idea Cellular — about keeping my number in safe custody | |||
Dear team, i need to keep my number [protected] (Idea) in safe custody for a year. Now i am in abroad, so i need this number to be retained. When i had an online chat with idea team (Person named swati), informed me this is available only to some area and it is not available in my location. I need to recharge monthly for 35.00 rs to keep this line active. She told this is the new update from trai. Is it like that, rules and regulations for a specific areas or as per trai regualtions? I need and answer whether i can keep my number in safe custody or not? Was this information helpful? | |||
Dec 24, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Nov 23, 2018 Idea Cellular Customer Care's response Dear Customer, Apologies for the inconvenience caused. We request you to share us your alternate contact number along with your convenient date & time to contact you for your concern. Regards, Lakshmi | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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How to deactivate that service.
Regards
HARSHA C N
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist to assist you further.
Regards,
Lakshmi