[Resolved] Idea Cellular — about my recharge of rs. 453.

[Resolved] Idea Cellular — about my recharge of rs. 453.

S Sai Jayanth Amarakanti from Ernakulam, Kerala

My idea no. [protected].I recharge my prepaid account with Rs 453 after saw an advertisement in NDTV news online. I done my recharge through paytm. But not yet received any benefit to me according to that recharge benefits. I also contact customer care they replied you are not the user of 4G mobile so the offer is not applicable to you. So leave that to idea cellular and they are not responding correctly. And they are refused to refund my money back. So verify my account and refund my money. Was this information helpful? No (0) Yes (0)
Sep 18, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Aug 15, 2017 Idea Cellular Customer Care's response Hi, As checked, your device is non 4g.your sim is 4g. Regards, Meeta.
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Comments

Sayli Navale

from Mumbai, Maharashtra

I got message from idea, they have activated DINDO service and have been charged 105 rs. for this

Rajputanarathod

from Veraval, Gujarat

Frequently i get message that last call charge 0.04 rs. I dont make any call. I lose 4 to 5 rs per day

komal humane

from Coimbatore, Tamil Nadu

I have done recharge of 347 on 4th august 2017 but not activated yet and money deducted from account.i tried to connect customer care but no response yet. That is bit disappointment. Please activate service as soon as possible or return money in my account back.