[Resolved]  Idea Cellular — About network issues

Dear Sir/madam
My name is Parmod. I have an idea cellular prepaid number which is [protected] on my name Parmod S/o Rajender Parsad. I faced network issues when I call someone. On dailing 8-10 times rarely once the call completed. This network issue is going on with in last 15-20 days. Thatswhy i faced many of problem due to this networ problem. When I called someone the phone shows that " the network not found or network problem. Please I request you to resolve this problem as soon as possible
Thanking you
Parmod
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Apr 14, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Mar 07, 2017
Idea Cellular Customer Care's response
Hi Parmod,

We regret the unpleasant experience with network. We'll check this and try to resolve asap. You can also call 198 from your Idea mobile for further assistance.

Regards,
Maroof
Verified Support
Mar 08, 2017
Idea Cellular Customer Care's response
Hi Parmod,

We wish to affirm that your concern has been acknowledged and a complaint for call connectivity has been initiated by us under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline.

Regards,
Naushad
Verified Support
Mar 13, 2017
Idea Cellular Customer Care's response
Hi Parmod,

As per your recent telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Mangesh
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