[Resolved] Idea Cellular — Activating services without customer knowledge

vinu1122

from Bengaluru, Karnataka

Website:

www.ideacellular.com

This is second time i am complaining in one week, already this cheating company took my money two times, earlier, all 2 times i called customer care n told to deactivate services n told to stop all sms or other activities, yesterday again activated same service without permission, sending unwanted sms n deducting 3 rs per sms, 18 rs again i lost, whenever i recharge they will take full money n sending some joke sms, all the time account become zero, this is worlds no 1 cheating company, please kindly all the customers port your number to any other company, how to trust a company like this -[protected]

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Nov 25, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2016

Idea Cellular Customer Care's response Hi Vinu,

We sincerely regret the inconvenience. We will revert with an update shortly.

Regards,
Esther

Verified Support

Oct 25, 2016

Idea Cellular Customer Care's response Hi Vinu,

We regret the inconvenience caused. Please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.

Regards,
Esther

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Comments

Saxena Raj

I have loss my mobile phone and i need all call and sms details of thr no. [protected] from which we can find my phone and our sim card founded in which we have emargincy no. This sim ctrd on name of baburam. And its all details
My email id is.. [protected]@gmail.Com

Idea Cellular Customer Care's response, Oct 25, 2016

Verified Support

Hi,

We are sorry to hear the loss of your SIM card. SIM deactivation requires validation of your details. We request you to contact nearest My Idea to block the SIM or contact customer care at 12345 from your other Idea Mobile or use link: http://www.ideacellular.com/customer-care/need-help/idea-office-locations to call customer care from non Idea mobile. You can also visit our website www.ideacellular.com or http://bit.ly/1nbfoqO to locate nearest My Idea.

Regards,
Yogesh