[Resolved] Idea Cellular — ACTIVATION OF 3GB 2G PACK | |||
Mobile Number : [protected] Dear Sirs Pl note below response given by CC team and i hope they are also working in this world only, as 48 hours is being passed and still not got activated my request. CC team says that it would have been done if i have requested over phone. Let me ask you a question, If the payment can be done through web easily, why this request cannot be made in that easiness ???Is your web portal only to receive payments ?Awaiting your reply with utmost frustration. My earlier mail quoted below // Quote// Dear Sir/MadamePl note self had requested for a plan change today mng through web, but still not got activated. details as follows Open DateTypeCommunication IDStatus Nov 05, 2014 R-Pack ActivationC1-[protected]In Progress If you are not prompt in service, thinking of some other options as changing of network provider. Best RegardsLayesh // unquote // Best Regards Layesh Wed, Nov 5, 2014 at 5:46 PM, <[protected]@idea.adityabirla.com> wrote:Dear Customer, Thank you for writing to us. We acknowledge the receipt of your email and we will respond to you within 48 hours. Kindly Note the Email Reference Id E1-[protected] for your reference. You may also contact our Customer Care by dialling 12345 (nominal charges of 50 paisa / 3 minutes) from your Idea mobile number & in the event of any Request & Complaints dial 198 (Toll free). Thanks & Regards, Customer Service Team IDEA Cellular Limited ******************************************** An idea can change your life. ************** LEGAL DISCLAIMER ************ This E-Mail may contain Confidential and/or legally privileged Information and is meant for the intended recipient(s) only. If you have received this e-mail in error and are not the intended recipient/s, kindly notify us at [protected]@idea.adityabirla.com and then delete this e-mail immediately from your system. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail, its contents or its attachment/s other than by its intended recipient/s is strictly prohibited and may be unlawful. Internet Communications cannot be guaranteed to be secure or error-free as information could be delayed, intercepted, corrupted, lost, or contain viruses. IDEA Cellular Limited does not accept any liability for any errors, omissions, viruses or computer problems experienced by any recipient as a result of this e-mail. [protected]@idea.adityabirla.com 9:42 AM (1 minute ago)to me Dear Customer, Thank you for writing to us. We acknowledge the receipt of your email and we will respond to you within 48 hours. Kindly Note the Email Reference Id E1-[protected] for your reference. You may also contact our Customer Care by dialling 12345 (nominal charges of 50 paisa / 3 minutes) from your Idea mobile number & in the event of any Request & Complaints dial 198 (Toll free). Thanks & Regards, Customer Service Team IDEA Cellular Limited ******************************************** An idea can change your life. ************** LEGAL DISCLAIMER ************ This E-Mail may contain Confidential and/or legally privileged Information and is meant for the intended recipient(s) only. If you have received this e-mail in error and are not the intended recipient/s, kindly notify us at [protected]@idea.adityabirla.com and then delete this e-mail immediately from your system. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail, its contents or its attachment/s other than by its intended recipient/s is strictly prohibited and may be unlawful. Internet Communications cannot be guaranteed to be secure or error-free as information could be delayed, intercepted, corrupted, lost, or contain viruses. IDEA Cellular Limited does not accept any liability for any errors, omissions, viruses or computer problems experienced by any recipient as a result of this e-mail. Click here to Reply or Forward3.39 GB (22%) of 15 GB usedManage©2014 Google - Terms & Privacy Last account activity: 15 hours agoDetailsConversation opened. 8 messages. 1 message unread. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |||
6 Comments | |||
Comments
Still note get activated... Pl do asp.
Dear Customer,
We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
ITS BEEN ALMOST 3 DAYS I AM AWAITING FOR YOUR RESPONSE... IF PAYMENT NOT DONE ON EXCANT DATE YOU WILL CHARGE 100 RS EXTRA ... ITS ONLY COZ OF YOUR PROBLEM, SO I CAN ALSO VOUCH FOR VAIWER IN MY BILL.. TRUST YOU AGREE. YOU GUYS WERE TELLING ME ITS COZ OF YOUR SYSTEM ISSUE ... WE ARE NOT RESPONSIBLE FOR THIS. ALSO USING YOUR WEB PORTAL IS KEPT ONLY FOR DOING THE PAYMENT.
ITS REALLY ASHAMED ...
NO1 NETWORK IN INDIA WITH NO1 IN BAD RESPONSE...
FRUSTRATING A CUSTOMER WHO IS WITH YOUR CONNECTION FOR MORE THAN 7 YEARS...
ITS REALLY ASHAMED ...
NO1 NETWORK IN INDIA WITH NO1 IN BAD RESPONSE...
FRUSTRATING A CUSTOMER WHO IS WITH YOUR CONNECTION FOR MORE THAN 7 YEARS...
Dear Customer,
We wish to inform you that your request for GPRS activation has been resolved. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
We wish to inform you that your request for GPRS activation has been resolved. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,
As per your telecon with our customer service associate on 26th November 2014, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 26th November 2014, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret the inconvenience caused to you. We have your contact details and we have noted your concern. We will get back to you soon.
Thanks & Regards,
Customer Care, Idea Cellular