[Resolved]  Idea Cellular — Activation of vas (Music pac) with out activation request and not deactivating the same even after a lot of efforts.

Address:

Moradabad, Uttar Pradesh

My mob. no. is [protected]. I wish to bring it to your kind notice that _ 1- I never activated any VAS on my mobile. 2- I sent a number of STOP sms to Idea for deactivation of VAS but no SMS could be sent. 3- I did not deposit the bill for last month and current bill in protest of wrong bill and deposited the last biil excluding late payment charges after receiving assurance from you that late payment charges and VAS charges shall be credited in my account in my next bill Idea has charged Rs.105/- on account of VAS and Rs.100/- for late payment charge. 4- But no late payment charges is credited to my account. 5- Now internet have been barred on my mobile since11.01.2016 I request you therefore to look into the matter and get resume all the services on my mobile and refund/waiver of late payment charges. immediatly. With regards