[Resolved]  Idea Cellular — after mnp from tata docomo to idea can't make calls..

Address:500056

I have ported my number [protected] from past 15 days after number was activated in idea network am not able to make a call neither receive a call which is disgusting and on top of that idea customer care executives make false promises and they have send me a text stating that issue is resolved i question them please connect me on the same number which is having problem if the issue is resolved. I need solution for the issue if not will move to consumer court.
Was this information helpful?
No (0)
Yes (0)
Nov 18, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2018
Idea Cellular Customer Care's response
Dear Customer,

Apologies for the inconvenience caused. Your complaint was raised with our team and resolution has been communicated to you that you need to do FRC for the same. If you are facing same issue kindly contact us on 198/12345.

Regards,
Prajakta
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information